We approach management and leadership development as something deeply practical. We’ve created approaches to building skills and changing mindset that allow managers and leaders to build strong relationships and get outstanding results. Clients select our management and leadership programs when they’re looking for a time-tested, cost-effective means to offer their managers and leaders skill development in key areas.


Explore individual courses, multi-day programs, books and video resources to help build foundational management skills.

  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet
  • Making Clear Agreements


    Making Clear Agreements

    If you’ve ever made an agreement that you thought was solid only to find out later that you were misunderstood, or what happened was not what you expected, this is the module for you.

    Participants will learn to make clear performance agreements that are mutually understood, specific, and doable.

    3 hrs

    Factsheet
  • Delegating


    Delegating

    Effective delegation is the single most powerful way
    to build trust in employee’s abilities. It allows them to demonstrate increasing levels of competence; managers respond by offering increasing levels of autonomy.

    Everyone wins…

    3 hrs

    Factsheet
  • Leading Tough Conversations


    Leading Tough Conversations

    One reality of people management is the necessity of leading tough conversations that may be met with resistance or defensiveness.

    Participants will learn the skill of managing tough conversations so that others can hear difficult messages—even when they’re defensive or don’t agree. (We recommend the listening module as a precursor to this session.)

    2 hrs

    Factsheet
  • Giving Feedback


    Giving Feedback

    Most employees want more feedback, yet most managers have a hard time giving it.

    Participants in this module will learn skills for becoming more capable and comfortable in providing clear and balanced feedback that helps empower, motivate and develop employees. (We recommend the listening module as a precursor to this session.)

    3 hrs

    Factsheet
  • Being Strategic


    Being Strategic

    In this two-day workshop, participants first learn the Being Strategic process, a practical approach to thinking and acting strategically that they can use to improve their own results. Participants then work in groups to use the process with real business issues, so they leave the course able to engage a group in being strategic as well: envisioning a successful future, building a plan to achieve it, and executing on that plan.

    2 days

    Factsheet
  • Encouraging Excellence


    Encouraging Excellence

    Managing and developing others well requires the right mindset, as well as knowledge and skills beyond what most people learn in school or on the job.

    In this two-day training, participants build core skills needed to manage others well. Modules include: Self-Talk, Listening, Making Clear Agreements, Giving Feedback, and Delegating.

    2 days

    Factsheet
  • Leading So People Will Follow


    Leading So People Will Follow

    Managing and developing others well requires the right mindset, as well as knowledge and skills beyond what most people learn in school or on the job.

    In this two-day training, participants build core skills needed to manage others well. Modules include: Self-Talk, Listening, Making Clear Agreements, Giving Feedback, and Delegating.

    2 days

    Factsheet
  • Be Bad First


    Be Bad First

    In Be Bad First, Erika Andersen proposes that success today depends on our ability to acquire new skills and knowledge quickly and continuously – and she offers a practical approach for becoming that kind of high-payoff learner. 

     

    Learn more about this book

     

     

     

     

  • Being Strategic


    Being Strategic

    Most of us have a basic sense of the difference between strategy and tactics–the big picture versus the details. But when it comes time to actually put it into practice, we’re not sure how to do it in a way that works. In Being Strategic, noted consultant Erika Andersen helps the reader approach business–and life–strategically, explaining why it’s important, what’s involved in doing it, and how to do it.

    Learn more about this book

     

     

     

     

  • Leading So People Will Follow


    Leading So People Will Follow

    In this much-anticipated book, respected leadership coach and popular Forbes blogger Erika Andersen explores the six leadership characteristics that inspire followers to fully support their leaders. Using Andersen’s proven approach, new leaders and veterans alike have increased their capacity for leading in a way that creates loyalty, commitment, and results.

    Learn more about this book

     

     

     

     

Individual Courses
  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet
  • Making Clear Agreements


    Making Clear Agreements

    If you’ve ever made an agreement that you thought was solid only to find out later that you were misunderstood, or what happened was not what you expected, this is the module for you.

    Participants will learn to make clear performance agreements that are mutually understood, specific, and doable.

    3 hrs

    Factsheet
  • Delegating


    Delegating

    Effective delegation is the single most powerful way
    to build trust in employee’s abilities. It allows them to demonstrate increasing levels of competence; managers respond by offering increasing levels of autonomy.

    Everyone wins…

    3 hrs

    Factsheet
  • Leading Tough Conversations


    Leading Tough Conversations

    One reality of people management is the necessity of leading tough conversations that may be met with resistance or defensiveness.

    Participants will learn the skill of managing tough conversations so that others can hear difficult messages—even when they’re defensive or don’t agree. (We recommend the listening module as a precursor to this session.)

    2 hrs

    Factsheet
  • Giving Feedback


    Giving Feedback

    Most employees want more feedback, yet most managers have a hard time giving it.

    Participants in this module will learn skills for becoming more capable and comfortable in providing clear and balanced feedback that helps empower, motivate and develop employees. (We recommend the listening module as a precursor to this session.)

    3 hrs

    Factsheet
Multi-Day Programs
  • Being Strategic


    Being Strategic

    In this two-day workshop, participants first learn the Being Strategic process, a practical approach to thinking and acting strategically that they can use to improve their own results. Participants then work in groups to use the process with real business issues, so they leave the course able to engage a group in being strategic as well: envisioning a successful future, building a plan to achieve it, and executing on that plan.

    2 days

    Factsheet
  • Encouraging Excellence


    Encouraging Excellence

    Managing and developing others well requires the right mindset, as well as knowledge and skills beyond what most people learn in school or on the job.

    In this two-day training, participants build core skills needed to manage others well. Modules include: Self-Talk, Listening, Making Clear Agreements, Giving Feedback, and Delegating.

    2 days

    Factsheet
  • Leading So People Will Follow


    Leading So People Will Follow

    Managing and developing others well requires the right mindset, as well as knowledge and skills beyond what most people learn in school or on the job.

    In this two-day training, participants build core skills needed to manage others well. Modules include: Self-Talk, Listening, Making Clear Agreements, Giving Feedback, and Delegating.

    2 days

    Factsheet
Books & Videos
  • Be Bad First


    Be Bad First

    In Be Bad First, Erika Andersen proposes that success today depends on our ability to acquire new skills and knowledge quickly and continuously – and she offers a practical approach for becoming that kind of high-payoff learner. 

     

    Learn more about this book

     

     

     

     

  • Being Strategic


    Being Strategic

    Most of us have a basic sense of the difference between strategy and tactics–the big picture versus the details. But when it comes time to actually put it into practice, we’re not sure how to do it in a way that works. In Being Strategic, noted consultant Erika Andersen helps the reader approach business–and life–strategically, explaining why it’s important, what’s involved in doing it, and how to do it.

    Learn more about this book

     

     

     

     

  • Leading So People Will Follow


    Leading So People Will Follow

    In this much-anticipated book, respected leadership coach and popular Forbes blogger Erika Andersen explores the six leadership characteristics that inspire followers to fully support their leaders. Using Andersen’s proven approach, new leaders and veterans alike have increased their capacity for leading in a way that creates loyalty, commitment, and results.

    Learn more about this book

     

     

     

     

Certification & Licensing

Explore Offerings...

  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet
  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet
  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet
  • Self-Talk & Listening

    Self Talk & Listening
    Self-Talk & Listening

    Self-talk is our inner monologue, that “voice in our head” that can support or undermine our success. Listening is the subtle superpower of great leaders. Participants will deepen their listening ability—to gather key information, make better decisions, and develop working relationships based on trust and respect.

    3 hrs

    Factsheet