Jermaine Hernandez

Jermaine Hernandez is a Client Delivery Specialist with Proteus’ stellar Client Experience team, bringing over 15 years of expertise in client-facing roles. Based in El Paso, Texas, Jermaine is dedicated to delivering exceptional client experiences throughout every stage of the client journey.

Jermaine launched his career in higher education before transitioning to educational technology and sales engineering roles. During this time, he honed his skills in team-building, relationship management, and driving impactful results through strategic thinking and flexibility. Prior to joining the Proteus team, Jermaine worked for a leading digital learning and transformation company, ensuring seamless technical pre-sales experiences for all clients. His diverse background in education and technology has shaped him into a seasoned and empathetic leader, passionate about process optimization and client success.

Jermaine holds a bachelor’s degree in chemistry with a business minor from The University of Texas at Austin, as well as a Master’s in Management Information Systems. In his free time, he enjoys riding his motorcycle, swimming, and spending quality time with his family.